At a time of great sadness because of the tragic death of my partner, Charlotte worked through my compensation claim sympathetically. At each stage of the process I was kept up to date with the relevant information. Through Charlotte's hard work a satisfactory result was reached.
Emily was supportive and professional, I was more than happy with her. She made it so comfortable for me to talk to her about sensitive stuff. Emily was outstanding.
BBK is really fantastic. Joe communicated regularly and even in my down moments he was there. I had put all of this in a box not to be opened and it was only because I was comfortable with Bolt Burdon Kemp that I was able to open that box. Businesses often put profit before people, Joe and the team did not do that, I was always their priority and Bolt Burdon Kemp puts people before profit. The advice I was given was invaluable.
This was a very traumatic thing for me to deal with and Emily sensed when it was difficult for me and when it was all too much. I spent my life with no one believing me until I met Emily, to have someone on my side was so lovely. She is absolutely the right person for the job she does. I have no complaints at all, the service was very good and it could not have been handled better.
The service was very good. Tommy was very nice and very professional.
The whole team was excellent. Someone always got back to me and all were very understanding. I was intending to send a card to the whole team to say thank you but realised that due to COVID-19 none of them would actually be in the office to receive but the service was really good and I highly recommend the firm.
Thanks for everything you have all done as a team to get the best result for my son. It will change his life for the better! We are so thankful to all who was involved...absolutely brilliant team! Thanks again.
MC and EC
Can I just say a big thank you to you and all who have worked on our case since 2017. It has been an absolute privilege working alongside you and you guys have made this whole experience worth doing. Thank you again for all your help, support and just being there for us.
Dino has dealt with me over the last 4 years and everything has been good. I haven’t had any problems.
Ben who gave me exceptional service. He took me under his wing and guided me through the trauma of my case. He kept in contact with me and was there for me, I knew I could call him at any time. He also taught me how to use a computer!!
Olivia was amazing, attentive, professional and helped me through a difficult experience, at no point did I feel this was a commercial exercise. My experience was all very personal.
I cannot stress how exceptional the way the case was handled by Jessica Standley from start to finish, she dealt with every issue I had in a considerate & professional manner. Never at any time did I have reason to regret any decision that was made in the process which I’m sure you understand was a very sensitive & emotional time for all concerned. I would say to anyone who had any doubts or fears about the issue of engaging solicitor’s in abuse cases should look no further than Burdon Bolt Kemp & particularly Jessica.
I am extremely thankful for all Bolt Burdon Kemp and in particular Beth, have done for me and family. I feel like a weight has been lifted of my shoulders and the fog is starting to clear now. For years I felt l was going crazy, couldn't understand my thoughts or feelings. At times I had very dark days. Then though Sosa I was placed in your team's hands and you fought for me when even one of my own parents didn't. I was believed. I also got a name for my pain, PTSD and hyper vigilance sensitivity which I always knew was there but wasn't believed, I'm learning to deal with it and trying to control my anxiety issues which isn't easy, I will get there eventually. The money will help massively with mine and my family's future moving forward and some treatment for me. More importantly you guys believed me from day one. I was treated with dignity and respect, you can't put a price on that. Please keep doing what you are doing. I will be forever grateful.
Tommy was a great geezer a fantastic person. He was really understanding and compassionate and the whole team were also really good. I was really happy with the firm.
Joe was compassionate, competent and an all-round excellent lawyer. I don’t trust people easily and it only takes a few minutes for me to know if I will trust them or not but with Joe I knew instantly. I usually give people enough rope to hang themselves and Joe never hung himself. He told me what he was going to do and it played out exactly as he said it would, almost word for word. Not once did he move the goal posts. (Shame he is an Arsenal fan!!!!)
Jess was first class, I cannot speak highly enough of her. She explained everything to me and kept me informed of all the processes involved. She was brilliant.
Kathleen is excellent - a lovely person that I would not hesitate to recommend to others. If I needed a solicitor in the future I would use her again. Without Kathleen’s help and expertise I would not have received such a good settlement.
We love Rebecca, she is hands down one of the best people I have ever met - she knows exactly what she is doing. Rebecca is one of our heroes, compassionate & understanding. She was really fantastic and I have nothing but good things to say about Bolt Burdon Kemp.
I was trying to buy my council house during this process and would have lost it if Joseph had not gone above and beyond to secure an interim payment I could use as a deposit. The service was great, I could not have asked for better. Joseph was compassionate, understanding, efficient, kind, polite, articulate, professional and dedicated. He went over and above for me at a very difficult time.
I want to particularly mention Charlotte and tell her that I am so grateful for everything, for putting up with me and for her patience and kindness. She was excellent.